Matrice 400 SP Plus Combo
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Free Shipping : On all orders over $149 before tax.
Enterprise product, please contact us for availability before placing an order.
Note: This package does not include TB100 Batteries and BS100 Charging station.
DJI Matrice 400 Sets New Standard for Intelligent and Efficient Long-Endurance Aerial Missions
Enterprise Flagship Drone Platform Enhanced with Extended Flight Time, Intelligent Power-Line-Level Obstacle Sensing, and Heavier Payload Capacity
“DJI sets the gold standard worldwide for operational safety, efficiency, and reliability with our enterprise drones. This is why professionals across industries rely on DJI drones for critical search and rescue missions, situational awareness, and commercial jobs around the world,” said Christina Zhang, Senior Director of Corporate Strategy at DJI. “With DJI Matrice 400, we continue to push the boundaries of what’s possible with nearly an hour of flight time and more intelligent features to ensure the safety of people and property.”
Extended Range, Reliable Performance
Matrice 400 delivers improved flight capabilities, making it a reliable tool for long-duration and continuous operations such as search and rescue, firefighting, and large-scale mapping. It offers up to 59 minutes of forward flight time, even with a payload, and up to 53 minutes of hovering. The drone has an IP55 protection rating, which means it can operate in harsh environments and extreme temperatures from -20°C to 50°C. To address the requirements for offshore operations such as wind turbine inspections and maritime patrol, Matrice 400 can also safely take off from stationary vessels and land on moving ships.
Power-Line-Level Obstacle Avoidance
The powerful obstacle sensing system enables Matrice 400 to avoid buildings and mountains while flying up to 25 m/s. Equipped with LiDAR, mm-Wave radar, and full-color low-light fisheye vision sensors, it can also avoid smaller objects like high-voltage power lines on a mountain range at night. Its fusion positioning system also allows it to fly stably close to glass facade buildings or wind turbine blades and safely return from scenes like the top of a building or mountain bases – even when the return point has not been updated.
Robust Video Transmission
With the O4 Enterprise Enhanced Video Transmission, Matrice 400 can achieve image transmission up to 40 km thanks to the ten-antenna system on the aircraft and a high-gain phased array antenna on the remote controller. It also has a built-in video transmission relay module, allowing operators to use one Matrice 400 as a relay drone to provide relay signals for another Matrice 400. This function can significantly expand the operational range in environments with severe obstructions, such as mountain ranges. Matrice 400 also supports the sub2G frequency band, and when equipped with two DJI Cellular Dongle 2, it can automatically switch to the better available carrier network. This ensures a stable signal even in interference environments or remote regions.
Ultra Intelligent, Ultra Efficient Automated Operations
Matrice 400 features several new intelligent features to enable more efficient and automated operations. Smart Detection can discern vehicles, vessels, and subjects during search and rescue operations and routine flights -- even in thermal mode. Smart AR Projection makes it easy for operators to navigate challenging terrain with the remote controller. For example, when the obstacle sensing system detects power lines, the Power Line AR creates an easily recognizable display on the remote controller. Also, the remote controller can display the names of buildings and landmarks in real-time, marking core roads with prominent lines when using the Map View AR. Real-Time Terrain Follow is supported when flying in any horizontal direction, ensuring a stable height-to-ground flight.
Supports Multiple Payloads for Multiple Scenarios
Matrice 400 features four external E-Port V2 ports, allowing up to seven payloads to be mounted simultaneously, with a maximum load capacity of 6 kg. It supports flexible configuration with either a single downward gimbal or a dual downward gimbal setup, and is compatible with an additional gimbal connector on the underside. Payloads from DJI and third parties are compatible, including:
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Zenmuse H30 Series: All-weather multi-sensor payload for capturing images night or day. It integrates five major modules—a wide-angle camera, a zoom camera, an infrared thermal camera, a laser range finder, and an NIR auxiliary light.
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Zenmuse L2: Provides DJI flight platforms with more precise, efficient, and reliable geospatial data using frame-based LiDAR, a self-developed high-accuracy IMU system, and a 4/3 CMOS RGB mapping camera.
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Zenmuse P1: Designed for photogrammetry flight missions, it integrates a full-frame sensor with interchangeable fixed-focus lenses on a 3-axis stabilized gimbal.
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Zenmuse S1: DJI's first spotlight designed for multi-payload drone platforms, utilizing LEP laser bright light technology, offering high brightness and long illumination distance, and supporting multiple lighting modes.
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Zenmuse V1: DJI's first loudspeaker designed for multi-payload drone platforms. It boasts high volume and long broadcast distance, and supports multiple broadcast modes.
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Manifold 3: A high-performance embedded computer that can enhance flight, gimbal, and camera control, optimizing efficiency across various operational missions with robust processing.
Industry-Leading Privacy Controls
DJI meets the enhanced data security and privacy needs of enterprise operators through a wide range of privacy controls. No flight logs**, images, or videos are synced with DJI servers unless authorised by the operator. Users can choose to fly offline by activating Local Data Mode, which disconnects the DJI Pilot 2 app from the internet, or opt to use third-party software solutions with their DJI drone instead. Operators can also review and adjust their privacy settings, as well as clear cached data or wipe stored information at any time via the flight app. Since 2017, DJI has regularly submitted its products for independent security audits by reputable firms including Booz Allen Hamilton, FTI Consulting, and Kivu Consulting. DJI has also obtained globally recognised certifications, including FIPS 140-2 Level 1, ISO 27001 and ISO 27701. To learn more, visit the DJI Trust Center's Resources page.
DJI Care Enterprise Plus and DJI Warranty Service
DJI Care Enterprise Plus, alongside the Official Extended Warranty Service, offers a comprehensive protection plan for the DJI Matrice 400, covering a wide array of damages.
DJI Care Enterprise Plus includes unlimited free repairs within specified coverage limits, and can be used for user's entire fleet for maximum protection. In addition to full device coverage, one battery can be replaced per year. The Expert Service guarantees prompt response from DJI product experts, further enhancing user support.
In addition to the standard warranty,an extra 1-year warranty service is provided. Major parts of the product remain covered under the official warranty, extending the overall protection for your investment.
*All data was measured using a production model in a controlled environment. For more information, please refer to our official website: https://enterprise.dji.com/matrice-400
**As of June 2024, U.S. operators no longer have the option to sync their flight records to DJI’s servers.
1. Free-Shipping Threshold
- Canada: We ship free to all Canadian provinces on orders of CAD $149.00 or more (before tax).
- Orders under CAD $149, and all shipments to the Northwest Territories, Nunavut, Yukon, or remote postal codes, are charged live-rate shipping calculated at checkout.
2. Carriers & Service Levels
Primary Carrier
UPS / Purolator Expedited
Default Service
Canada Post /UPS / Purolator Expedited
Typical Delivery Standard*
Ground / Expedited
UPS / Purolator Express
Paid upgrade shown at checkout
1–2 business days major centres
* Delivery standards are estimates in business days from the date of dispatch and do not include weekends or statutory holidays.
All shipments are packed in new corrugated cartons with anti-static or foam protection for electronic items.
3. Estimated Domestic Transit Times
- Ontario: 1–2 business days
- Quebec, Manitoba, Saskatchewan, Alberta, British Columbia: 2–3 business days
- Atlantic Provinces (NB, NS, PE, NL): 3–5 business days
- Remote Territories (NT, NU, YT): 3–10 business days (weather-dependent)
Same-day dispatch: Orders confirmed and paid before 10:00 a.m. Eastern Time (Monday–Friday) leave our warehouse the same day. Orders placed after that cutoff, on weekends, or on public holidays ship the next business day.
4. Order Processing & Tracking
- 24-hour rule: All in-stock items ship within 24 hours of order confirmation, except weekends or when an item is flagged pre-order or back-order. (DJI Enterprise/DJI Agras are Excluded)
- Tracking: You will receive an automated email with a tracking link once the label is generated. Updates may take a few hours to appear.
- To check status at any time, log into your Speedy Drone account or email support@speedydrone.ca.
5. Address Changes & Alternate Addresses
- Credit-card payments: email the alternate shipping address to support before dispatch.
- PayPal payments: for security, we must ship to the confirmed PayPal address.
- Hotel or temporary addresses: contact us before ordering; signature-on-delivery will be required.
6. Signature Requirement & Liability
All parcels ship signature-required by default. If you instruct the carrier to waive signature or leave the package unattended, risk of loss or theft transfers to you upon delivery scan, and Speedy Drone cannot file a carrier claim on your behalf.
7. Damaged, Missing, or Incorrect Items
- Inspect the carton before signing the driver’s manifest.
- Report visible damage, missing items, or shipment errors to support@speedydrone.ca within five (5) business days of delivery. Retain all packaging for carrier inspection.
- Claims filed after five days may be denied.
8. Back-Orders & Split Shipments
Unless you request otherwise, we ship the order once all items are in stock. To receive available items immediately, place separate orders or contact us to arrange partial shipment (additional shipping charges may apply).
9. Return-Shipping Costs
Return Reason
Who Pays Return Shipping?
Defective / DOA product (validated by our support team)---SpeedyDrone
Buyer’s remorse, wrong size, change of mind---Customer
Returns must follow our full Return & Warranty Policy available on SpeedyDrone.ca.
10. Undeliverable or Rejected Packages
If a parcel is returned because of an incorrect address, refusal, or failure to collect, we will deduct the original outbound shipping fee and carrier return cost from any refund. Reshipment will incur a new shipping charge.
11. Shipping Rate Fluctuations & Promotions
Shipping fees displayed at checkout reflect live carrier rates and may vary with fuel surcharges or Speedy Drone promotions. We reserve the right to update rates without prior notice.
Questions?
Email support@speedydrone.ca
We are happy to help you choose the fastest, most economical shipping option for your location.
SpeedyDrone Canada – Returns & Exchanges Policy
At SpeedyDrone Canada, we are committed to ensuring a transparent, balanced, and fair shopping experience for all customers. To that end, we have established the following Returns and Exchanges Policy, which outlines the terms and procedures applicable to purchases made directly through Speedydrone.ca. Customers are encouraged to review the entirety of this policy prior to initiating any return or exchange request.
1. Return Window
• Customers may request a return, exchange, or store credit within thirty (30) calendar days from the official date of delivery as recorded by the carrier.
• To qualify for consideration, the product must be in unused, unopened, and undamaged condition, and must include all original packaging materials as well as any accessories, manuals, and components supplied at the time of sale (including but not limited to batteries, chargers, cables, propellers, and mounting hardware).
2. Conditions Governing Returns
• Proof of Purchase: All returns must be accompanied by a valid purchase receipt, order number, or invoice.
• Restocking Fee: Where an item has been opened, used, or otherwise bears signs of handling, a twenty percent (20%) restocking fee shall be deducted from the refund amount, except where the return arises from an error attributable to SpeedyDrone Canada or from a product defect.
• Non-Returnable Items: For reasons of product classification, regulatory compliance, and supply chain integrity, the following items are strictly excluded from eligibility for return or exchange:
• DJI Enterprise and Agricultural drones and their related accessories
• Digital products, license keys, and activation codes
3. Return Authorization & Procedure
To ensure efficient processing and to safeguard the condition of returned goods, customers are required to adhere to the following steps:
- Contact Customer Support: Initiate your request by emailing Support@speedydrone.ca or calling 647-629-8799 to obtain a unique Return Authorization (RA) number.
- Package Properly: Securely package the item(s), ensuring the RA number is clearly indicated on the exterior of the shipment. The use of a traceable shipping service is strongly recommended, as SpeedyDrone Canada cannot assume responsibility for goods lost or damaged in transit.
- Ship To: SpeedyDrone Canada Address: 991 B Bay St.Toronto, ON M5S 3C4
4. Refunds & Exchanges
• Refunds: Once the returned item has been received and inspected, refunds will be processed within five (5) to seven (7) business days. Refunds will be issued to the original method of payment unless the customer elects to receive store credit.
• Exchanges: Exchanges are subject to product availability at the time the request is processed. Customers are strongly encouraged to confirm availability with our support team prior to shipping the original item back to us.
5. Warranty-Related Claims Products covered under a manufacturer’s warranty shall be serviced or replaced in accordance with the specific warranty terms provided by the manufacturer. Customers seeking assistance with warranty claims after the thirty (30) day return period may contact SpeedyDrone Canada for guidance and facilitation.
6. Shipping Costs All return shipping costs are the responsibility of the customer, except in cases where the return is necessitated by an error on the part of SpeedyDrone Canada (e.g., incorrect item shipped, verifiable product defect).
7. Scope & Amendments
• This policy applies exclusively to purchases made directly through Speedydrone.ca. Purchases made via third-party retailers or resellers must be addressed with the original point of sale.
• SpeedyDrone Canada reserves the right, at its sole discretion, to amend or update this policy at any time. Any modifications will be posted to our website and shall take effect immediately upon publication.
Thank you for choosing SpeedyDrone Canada. We value your trust and remain dedicated to delivering both high-quality products and dependable customer service.
