DJI Neo Drone Only *Open Box*
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- Free Shipping On all orders over $149 before tax.
- Same-Day Shipping : Order before 4:00 PM EST for same-day shipping Monday to Friday if you select UPS/ Purolator/ Canada Post at checkout. Excludes weekends and holidays. Subject to delays.
OPEN BOX UNIT,Like New,Never Used ,Unactivated Full DJI manufacturer Warranty
Introducing the DJI Neo, the perfect drone for travellers. Capture amazing photos and videos on the go with Neo's 4K camera and built in 22 GB of storage. With Neo, getting stunning photos and video on the go has never been easier. This version is a drone only, no controller or other accessories are included.
Note: This is a drone only, no DJI RC is included, learn more about package contents near the bottom of the description.
Package Includes:
1x DJI Neo
1x DJI Intelligent Flight Battery
1x DJI Neo Propeller Guard Pair
1x Spare Propeller Pair
4x Spare Propeller Screws
1x Screwdriver
1x Gimbal Protector
1x Type-C To Type-C PD Cable
1x Document Package
Footnotes/Disclaimers: Please note that all claims above are based on ideal lab controlled conditions from DJI. Real world performance may differ due to a variety of factors. Please refer to the footnotes below for more information.
- DJI Neo does not support obstacle avoidance. To ensure flight safety, fly within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that the aircraft is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.
- All data on this page was measured using a production model of DJI Neo in a controlled environment. Actual experience and data may vary depending on the environment, usage, and firmware version.
- All videos and images on this page were shot using DJI Neo by professionals in strict compliance with local laws and regulations and have been variously edited in post-production. All videos and images are for reference only. Actual results may vary. Always observe local laws and regulations and ensure the aircraft has obtained relevant certifications and airspace authorizations before flying.
- All images, videos, and screen display contents about the product itself on this page are for reference only. Actual product effects (including but not limited to appearance, color, and size) and screen display contents (including but not limited to backgrounds, UI, and illustrations) may vary.
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Product weight may vary due to differences in batch materials and other factors. Refer to the actual product.
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As of September 2024.
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When using palm takeoff and landing, adhere to the following guidelines: operate in a windless environment as much as possible; extend your palm horizontally and keep it still, avoiding finger contact with the propellers to prevent injury; do not attempt to grab the drone while it is flying.
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Certain control methods require the use of DJI Goggles series products, DJI RC Motion series products, or certain DJI remote controllers.
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Some shooting modes require connecting DJI Neo to a smartphone via Wi-Fi and enabling them in the DJI Fly app.
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Requires connecting DJI Neo to a smartphone via Wi-Fi.
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DJI Neo supports voice control in English and Mandarin only. The specific language used depends on the connected phone's system language (English or Chinese).
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Tested in an outdoor open environment free of interference. The video transmission distance varies by operating environment.
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Requires purchase of a specific combo or a separate purchase of a specific remote controller and goggles.
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The 10km video transmission distance can only be achieved with FCC compliance. The data was measured in an unobstructed outdoor environment free of interference and showed the farthest communication range for one-way, non-return flights. The maximum video transmission distance in the actual flight scenarios is limited by the drone's maximum flight distance. Refer to the actual use.
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4K/30fps video recording is available under all control methods of DJI Neo. Except for motion control, 4K/30fps videos with HorizonBalancing are supported in all other control methods. When DJI Neo is paired with DJI Goggles 3 and DJI RC Motion 3, it can record 16:9 4K/30fps videos with RockSteady/HorizonBalancing or record 4:3 4K/30fps videos with no stabilization.
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When controlling the drone with the DJI Fly app or a standard remote controller, RockSteady and HorizonBalancing are enabled simultaneously and cannot be turned off. When controlling with DJI Goggles plus RC Motion or the FPV Remote Controller, you can choose to enable RockSteady, HorizonBalancing, or turn off stabilization. When controlling the drone without a remote controller or with the DJI Fly app, the HorizonBalancing angle is ±30°. When controlling the drone with a remote controller or using motion control, the HorizonBalancing angle is ±45°.
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Sold separately. For details on compatible phone models of DJI Mic 2, please refer to the DJI Mic 2 product page on the official DJI website.
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Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 2 m/s in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
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Measured after DJI Neo is activated, with a fully charged battery and default settings, and using Circle, Rocket, and Dronie modes, and is for reference only.
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Available for separate purchase or with the purchase of the DJI Neo Fly More Combo.
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The number of batteries that can be charged simultaneously depends on the power of the charger used. Using a charger of more than 45 W allows for charging three batteries at once while using a charger of less than 45 W can only charge two batteries simultaneously. Refer to the charging protocols supported by the charger.
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Sold separately.
1. Free-Shipping Threshold
- Canada: We ship free to all Canadian provinces on orders of CAD $149.00 or more (before tax).
- Orders under CAD $149, and all shipments to the Northwest Territories, Nunavut, Yukon, or remote postal codes, are charged live-rate shipping calculated at checkout.
2. Carriers & Service Levels
Primary Carrier
UPS / Purolator Expedited
Default Service
Canada Post /UPS / Purolator Expedited
Typical Delivery Standard*
Ground / Expedited
UPS / Purolator Express
Paid upgrade shown at checkout
1–2 business days major centres
* Delivery standards are estimates in business days from the date of dispatch and do not include weekends or statutory holidays.
All shipments are packed in new corrugated cartons with anti-static or foam protection for electronic items.
3. Estimated Domestic Transit Times
- Ontario: 1–2 business days
- Quebec, Manitoba, Saskatchewan, Alberta, British Columbia: 2–3 business days
- Atlantic Provinces (NB, NS, PE, NL): 3–5 business days
- Remote Territories (NT, NU, YT): 3–10 business days (weather-dependent)
Same-day dispatch: Orders confirmed and paid before 10:00 a.m. Eastern Time (Monday–Friday) leave our warehouse the same day. Orders placed after that cutoff, on weekends, or on public holidays ship the next business day.
4. Order Processing & Tracking
- 24-hour rule: All in-stock items ship within 24 hours of order confirmation, except weekends or when an item is flagged pre-order or back-order. (DJI Enterprise/DJI Agras are Excluded)
- Tracking: You will receive an automated email with a tracking link once the label is generated. Updates may take a few hours to appear.
- To check status at any time, log into your Speedy Drone account or email support@speedydrone.ca.
5. Address Changes & Alternate Addresses
- Credit-card payments: email the alternate shipping address to support before dispatch.
- PayPal payments: for security, we must ship to the confirmed PayPal address.
- Hotel or temporary addresses: contact us before ordering; signature-on-delivery will be required.
6. Signature Requirement & Liability
All parcels ship signature-required by default. If you instruct the carrier to waive signature or leave the package unattended, risk of loss or theft transfers to you upon delivery scan, and Speedy Drone cannot file a carrier claim on your behalf.
7. Damaged, Missing, or Incorrect Items
- Inspect the carton before signing the driver’s manifest.
- Report visible damage, missing items, or shipment errors to support@speedydrone.ca within five (5) business days of delivery. Retain all packaging for carrier inspection.
- Claims filed after five days may be denied.
8. Back-Orders & Split Shipments
Unless you request otherwise, we ship the order once all items are in stock. To receive available items immediately, place separate orders or contact us to arrange partial shipment (additional shipping charges may apply).
9. Return-Shipping Costs
Return Reason
Who Pays Return Shipping?
Defective / DOA product (validated by our support team)---SpeedyDrone
Buyer’s remorse, wrong size, change of mind---Customer
Returns must follow our full Return & Warranty Policy available on SpeedyDrone.ca.
10. Undeliverable or Rejected Packages
If a parcel is returned because of an incorrect address, refusal, or failure to collect, we will deduct the original outbound shipping fee and carrier return cost from any refund. Reshipment will incur a new shipping charge.
11. Shipping Rate Fluctuations & Promotions
Shipping fees displayed at checkout reflect live carrier rates and may vary with fuel surcharges or Speedy Drone promotions. We reserve the right to update rates without prior notice.
Questions?
Email support@speedydrone.ca
We are happy to help you choose the fastest, most economical shipping option for your location.
SpeedyDrone Canada – Returns & Exchanges Policy
At SpeedyDrone Canada, we are committed to ensuring a transparent, balanced, and fair shopping experience for all customers. To that end, we have established the following Returns and Exchanges Policy, which outlines the terms and procedures applicable to purchases made directly through Speedydrone.ca. Customers are encouraged to review the entirety of this policy prior to initiating any return or exchange request.
1. Return Window
• Customers may request a return, exchange, or store credit within thirty (30) calendar days from the official date of delivery as recorded by the carrier.
• To qualify for consideration, the product must be in unused, unopened, and undamaged condition, and must include all original packaging materials as well as any accessories, manuals, and components supplied at the time of sale (including but not limited to batteries, chargers, cables, propellers, and mounting hardware).
2. Conditions Governing Returns
• Proof of Purchase: All returns must be accompanied by a valid purchase receipt, order number, or invoice.
• Restocking Fee: Where an item has been opened, used, or otherwise bears signs of handling, a twenty percent (20%) restocking fee shall be deducted from the refund amount, except where the return arises from an error attributable to SpeedyDrone Canada or from a product defect.
• Non-Returnable Items: For reasons of product classification, regulatory compliance, and supply chain integrity, the following items are strictly excluded from eligibility for return or exchange:
• DJI Enterprise and Agricultural drones and their related accessories
• Digital products, license keys, and activation codes
3. Return Authorization & Procedure
To ensure efficient processing and to safeguard the condition of returned goods, customers are required to adhere to the following steps:
- Contact Customer Support: Initiate your request by emailing Support@speedydrone.ca or calling 647-629-8799 to obtain a unique Return Authorization (RA) number.
- Package Properly: Securely package the item(s), ensuring the RA number is clearly indicated on the exterior of the shipment. The use of a traceable shipping service is strongly recommended, as SpeedyDrone Canada cannot assume responsibility for goods lost or damaged in transit.
- Ship To: SpeedyDrone Canada Address: 991 B Bay St.Toronto, ON M5S 3C4
4. Refunds & Exchanges
• Refunds: Once the returned item has been received and inspected, refunds will be processed within five (5) to seven (7) business days. Refunds will be issued to the original method of payment unless the customer elects to receive store credit.
• Exchanges: Exchanges are subject to product availability at the time the request is processed. Customers are strongly encouraged to confirm availability with our support team prior to shipping the original item back to us.
5. Warranty-Related Claims Products covered under a manufacturer’s warranty shall be serviced or replaced in accordance with the specific warranty terms provided by the manufacturer. Customers seeking assistance with warranty claims after the thirty (30) day return period may contact SpeedyDrone Canada for guidance and facilitation.
6. Shipping Costs All return shipping costs are the responsibility of the customer, except in cases where the return is necessitated by an error on the part of SpeedyDrone Canada (e.g., incorrect item shipped, verifiable product defect).
7. Scope & Amendments
• This policy applies exclusively to purchases made directly through Speedydrone.ca. Purchases made via third-party retailers or resellers must be addressed with the original point of sale.
• SpeedyDrone Canada reserves the right, at its sole discretion, to amend or update this policy at any time. Any modifications will be posted to our website and shall take effect immediately upon publication.
Thank you for choosing SpeedyDrone Canada. We value your trust and remain dedicated to delivering both high-quality products and dependable customer service.
